Term & Conditions
Welcome to Houseofwear. By placing an order through our website or WhatsApp, you agree to the terms and conditions outlined below. Please read them carefully before placing an order.
1. Order Placement
All orders are accepted via WhatsApp at 8800337448. Once you submit your product selection, size, quantity, and delivery details, our team will confirm the order availability and pricing.
2. Order Confirmation
An order is considered confirmed only after we provide:
✔ Order summary
✔ Total amount
✔ Estimated delivery timeline
via WhatsApp chat.
3. Product Details
We aim to display accurate product images, colors, and specifications. However, minor variations in color due to screen settings or lighting may occur.
4. Pricing & Payments
All prices are displayed in INR and are subject to change without prior notice. Payment details (prepaid / COD availability, if applicable) will be shared through WhatsApp during order confirmation.
5. Shipping & Delivery
Delivery timelines may vary depending on location and courier service availability. We will share tracking details once the order is dispatched. Any delays caused by courier or logistics companies are beyond our control.
6. Return & Exchange Policy
Returns or exchanges are considered on a case-by-case basis. Items must be:
✔ Unused
✔ Unwashed
✔ In original condition and packaging
Customers are responsible for return courier charges unless the product delivered is defective or incorrect.
Please contact us through WhatsApp for return/exchange support.
7. Size & Fit Responsibility
Customers are requested to confirm size charts or ask for sizing assistance before placing their order. Houseofwear is not responsible for size issues if the customer chooses a size without verification.
8. Order Cancellation
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible. In case of prepaid orders (if applicable), refund timelines will be shared directly on WhatsApp.
9. Customer Support
For queries related to orders, sizing, returns, or assistance, contact us at:
📞 8800337448
📧 advnoorbhatia@gmail.com
Support is available during standard business hours.
10. Privacy
All customer information shared on WhatsApp (name, number, address, etc.) is used strictly for order processing, delivery, and customer support. We do not sell or share customer data with third-party marketing services.
11. Ownership & Copyright
All product designs, images, and website content belong to Houseofwear and may not be copied or reproduced without written permission.
12. Acceptance of Terms
By placing an order through our WhatsApp channel, you acknowledge that you have read, understood, and agree to these Terms & Conditions.