Houseofwear is committed to protecting your privacy and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website or place orders via WhatsApp.

1. Information We Collect

When you contact us or place an order, we may collect the following details:

• Name

• Mobile number

• Delivery address

• Email address

• Order and sizing preferences

We do not collect unnecessary personal information beyond what is required to fulfill your order.

2. How We Use Your Information

Your information is used for:

• Processing and confirming orders

• Arranging delivery

• Providing customer support

• Sharing order updates, tracking details, or product-related assistance

We may also use your WhatsApp number or email to send order-related notifications.

3. Payment Information

If payments are made digitally, we may request transaction details for verification. We do not store any card or banking information on our systems.

4. Data Security

We take appropriate measures to protect your information from unauthorized access, misuse, or disclosure. Customer data shared via WhatsApp is handled only for order management and support purposes.

5. Sharing of Information

Houseofwear does not sell, trade, or rent customer information to third parties for marketing purposes. Information may only be shared with delivery partners or logistics handlers when required to complete your order.

6. Marketing & Communication

We may occasionally share promotional updates or product announcements via WhatsApp or email. You may opt out anytime by notifying us.

7. Customer Rights

You may contact us to:

• Request details of the information we hold

• Update or correct your information

• Request deletion of your stored information after order completion

8. Third-Party Services

Delivery services, courier partners, and payment gateways operate independently. We are not responsible for their privacy practices but ensure only essential information is shared for order fulfillment.

9. WhatsApp Orders

By placing an order through WhatsApp, you consent to communication regarding:

• Order confirmation

• Delivery updates

• Return or exchange assistance

• Customer support

10. Policy Updates

Houseofwear reserves the right to update this Privacy Policy as needed. Any changes will apply to all future interactions and orders.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, you may contact us at:

Phone: 8800337448
Email: advnoorbhatia@gmail.com